Privacy Policy

Effective as of: June 29, 2025

This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website, contact us, or make a reservation.

Who we are

The website is operated by Best Seasons Budapest (registered address: Aradi utca 68, 1062 Budapest, Hungary).
For any data protection inquiries, please contact us at: reservation@bestseasonsbudapest.com

What data do we collect?

While using our website or services, we may collect the following information:

Contact details: name, email address, phone number (if provided via contact forms)
Booking information: stay dates, number of guests, special requests
Technical data: IP address, browser type, visit timestamp (via cookies)

Why do we process your data?

We collect and process your data in order to:

Respond to your inquiries or send you offers
Manage and confirm your reservation
Improve our services and website user experience
Fulfill legal obligations (e.g., invoicing and recordkeeping)

How long do we retain your data?

We only store your personal data for as long as necessary:

Contact information: up to 12 months
Data required by law (e.g., invoicing): as mandated (typically 8 years)

Who has access to your data?

Your data is accessed only by authorized staff of Best Seasons Budapest or trusted service providers (e.g., accountant, IT support).
We do not share your data with third parties for marketing purposes.

Cookies

Our website uses cookies to enhance your browsing experience. These cookies do not collect personally identifiable information. You can disable or manage cookie settings at any time in your browser.

Your rights

Under the GDPR, you have the right to:

Access your personal data
Request correction or deletion of your data
Object to certain types of processing
Lodge a complaint with the Hungarian Data Protection Authority (NAIH)

Contact

For any questions or concerns regarding data protection, please contact us: reservation@bestseasonsbudapest.com